Survey Terms and Conditions
Terms and conditions for the CHERY Q Survey Competition.
1. The promoter
The promoter is Chery International trading as CHERY South Africa.
2. Entry is open to
Entry is open to residents of South Africa aged 18 years or older.
3. By participating in this promotion
By participating in this promotion, an entrant is indicating his/her/their agreement to be bound by these terms and conditions.
4. Route to entry
To enter, participants must be 18 years of age or older and must reside in South Africa.
5. All valid entries will be considered
All valid entries will be considered, and a winner will be randomly selected from the pool of finalists.
6. The promotion will run from
The promotion will run from 6 January 2026 to 6 February 2026, closing at 12:00 AM.
7. No responsibility can be accepted for entries not received
No responsibility can be accepted for entries not received for whatever reason.
8. The Promoter reserves the right to cancel or amend the competition
The Promoter reserves the right to cancel or amend the competition, or these terms and conditions, without prior notice in the event of circumstances beyond its reasonable control (including but not limited to acts of God, war, civil or military disturbances, or a breach of applicable law or regulation). Any material changes to the promotion will be communicated to entrants as soon as reasonably possible.
9. The promoter is not responsible for inaccurate prize details
The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this promotion.
10. The prize is as follows
10.1. The prizes are non-transferable and may not be substituted for cash or any other alternative goods or services, which are not transferable or exchangeable.
10.2. The winner shall be selected through a random draw conducted by the CHERY South Africa Marketing Department. The draw will be executed in a fair, transparent, and objective manner and will be independently audited to ensure compliance with all applicable standards of integrity and impartiality.
11. Verification of Identity
11.1. Please note that, for verification purposes and to be eligible to participate in the draw, we are required to first confirm that you are 18 years of age or older and a legal resident of South Africa.
11.2. In addition, upon being notified by the Promoter, all finalists and/or the winner will be required to provide their South African identity number or passport number to the Promoter. The confirmed winner will further be required to present valid proof of identity in the form of a South African identity document/card or passport, before the prize can be awarded.
12. Method of Prize Payment
12.1. The prize will be communicated to the winner, within fourteen (14) working days after all required verification processes have been completed.
13. The Promoter will not be responsible for technical issues
The Promoter will not be responsible for technical issues, system failures, or any problems beyond its control that may result in entries being lost, delayed, or not properly registered.
14. All participants hereby consent
All participants hereby consent to the Promoter processing their personal information in accordance with the applicable privacy laws in South Africa for the purposes of participating in this promotion.
15. Proof of identification must be provided
Proof of identification must be provided upon delivery of the prize.
16. Winner Notification
16.1. The winner will be notified by email within 30 (thirty) days of the final closing date. If the winner cannot be contacted or fails to claim the prize within 14 (fourteen) days of notification, the Promoter reserves the right to withdraw the prize and select an alternative winner.
17. The promoter will notify the winner
The promoter will notify the winner when and where the prize is to be collected/delivered.
18. Final Decision
18.1. The Promoter's decision on all matters relating to the competition shall be final, and no correspondence or discussions will be entered into.
19. By entering this competition
By entering this competition, an entrant is indicating his/her/their agreement to be bound by these terms and conditions.
20. The winner agrees to the use of his/her/their name
The winner agrees to the use of his/her/their name, image and video content pertaining to the prize handover in any publicity material. Any personal data relating to the winner, or any other entrants, will be used solely in accordance with current South African data protection legislation and will not be disclosed to a third party without the entrant's prior consent.
21. By accepting the prize
By accepting the prize, the winner agrees to participate in promotional activities (photographs, videos, interviews, social media announcements) without additional compensation.
22. The winner may withdraw consent
The winner may withdraw consent for publicity by providing written notice to the Promoter; however, this will not affect the validity of content already published before receipt of such notice.
23. Entry into the competition will be deemed
Entry into the competition will be deemed as acceptance of these terms and conditions.
24. This promotion is in no way sponsored
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook or any other Social Network.
25. The promoter shall have the right
The promoter shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to the website.
26. The competition is not open to
The competition is not open to employees of Chery International Pty Ltd, its dealerships, agents, suppliers, or their immediate family members, or anyone else professionally connected with the promotion.
27. Tax Liability
The winner is responsible for any tax implications or liabilities arising from the prize. The Promoter will not be held liable for any costs or expenses not expressly included in these terms.
28. The promoter also reserves the right
The promoter also reserves the right to cancel the competition if circumstances arise outside of its control.
29. Eligibility Verification
29.1. The Promoter reserves the right to request any additional documentation reasonably required to verify eligibility, including proof of residence, proof of purchase, or dealership-issued sales documentation.
29.2. Failure to provide such documentation within a reasonable period may result in disqualification.
30. Entry Limitations
30.1. Only one entry per qualifying vehicle purchase will be permitted.
30.2. Multiple entries arising from the same vehicle, purchase document, or buyer profile will not be accepted.
31. Transfer and Substitution of Prize
31.1. The prize may not be transferred, ceded, sold, auctioned, or exchanged for any other item or cash alternative, except at the sole discretion of the Promoter.
31.2. In the event the prize becomes unavailable for reasons beyond the Promoter's control, the Promoter reserves the right to substitute the prize with an item of equal or greater value.
32. Use of Personal Information
32.1. All personal information provided will be processed strictly in accordance with the Protection of Personal Information Act (POPIA).
32.2. Entrants may request access, correction, or deletion of their personal information by contacting the Promoter in writing.
32.3. Personal information will only be retained for as long as necessary to fulfil the competition requirements or comply with relevant legislation.
33. Fraud and Misrepresentation Clause
33.1. The Promoter reserves the right to disqualify any entrant if fraud, misconduct, or non-eligibility is suspected, or if these terms and conditions have been breached.
33.2. Any attempt to provide false information, manipulate the entry process, or misrepresent eligibility will result in immediate disqualification.
33.3. The Promoter reserves the right to report suspected fraudulent activity to the appropriate authorities.
34. Governing Law
34.1. These terms and conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
34.2. Any disputes arising out of or in connection with the competition shall be subject to the exclusive jurisdiction of the South African courts.
35. Limitation of Liability
35.1. The Promoter shall not be liable for any loss, damage, injury, or disappointment suffered by any entrant or winner, whether directly or indirectly related to the prize or participation in the competition.
35.2. To the fullest extent permitted by law, the Promoter will not be liable for any indirect, consequential, or incidental damage arising from participation in the competition or acceptance of the prize.
35.3. Participants enter the competition at their own risk.
36. Communication Disclaimer
36.1. The Promoter is not responsible for any emails, SMS notifications, or phone calls that are undelivered, filtered, or blocked due to network or service provider issues.
36.2. Entrants are responsible for ensuring their contact details are correct and active.